Yes, 925 silver is real silver. Silver which contains 92.5% pure silver and 7.5% alloy is called Sterling silver. The alloy used could be zinc, copper, nickel or cadmium which is added for durability. We only sell products that contain zinc as the alloy as it’s the only alloy from those mentioned above which is permitted for exports.
Our jewelry is crafted from 925 silver, which is the purest form of silver used for making jewelry. Each piece comes with a 925 stamp and an authenticity certificate certified by hallmarking centre to ensure the quality and genuineness of our products.
To maintain your silver jewelry’s shine, store it in a dry and airtight plastic ziplock provided by us when not in use. Avoid exposure to moisture, chemicals, and perfumes. Clean it occasionally with a silver polishing cloth provided to keep it looking new.
925 silver can develop a natural patina or tarnish when exposed to air and moisture, but all our jewelry is rhodium plated which makes it very long lasting. Regular care and proper storage can minimize tarnishing.
You can reach out to our customer support team via email at silverbyanjjewels@gmail.com or call us at 8433824979. Please allow 24 to 48 hours for our team to respond.
Yes, we provide free shipping on all orders above ₹1000. For orders below this amount, a minimal shipping charge is applied.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at silverbyanjjewels@gmail.com.