Shipping Policy - Anj Jewels
At Anj Jewels, we prioritize a seamless and efficient delivery experience for all our customers. Below is everything you need to know about our shipping policy:
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1. Order Processing:
●    All orders are processed within 1-3 business days after receiving confirmation.
●    Orders placed on weekends or public holidays will be processed on the next working day.
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2. Shipping Timeline:
●    Deliveries typically take 5-7 business days from the dispatch date, depending on your location within India.
●    Please note that delivery timelines may vary for remote locations or during peak seasons.
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3. Shipping Charges:
●    Free Shipping: Enjoy free shipping on all orders above ₹1,000.
●    For orders below ₹1,000, a nominal shipping fee will apply and will be displayed during checkout.
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4. Tracking Your Order:
●    Once your order is dispatched, you will receive a tracking link via email or SMS to monitor your shipment's status in real time.
●    For any issues with tracking, feel free to reach out to our support team.
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5. Packaging and Security:
●    We ensure your jewelry is securely packaged to prevent any damage during transit.
●    Every shipment is insured for transit, giving you peace of mind about your purchase's safety.
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6. Delivery Attempts:
●    Our delivery partners will make three attempts to deliver your order.
●    If the delivery remains unsuccessful, the package will be returned to us. Additional shipping charges may apply for re-dispatch.
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7. Delays or Issues:
●    While we strive to deliver within the estimated time frame, unexpected delays may occur due to weather conditions, holidays, or logistical challenges.
●    If there are significant delays, we will notify you promptly and work to resolve the issue.
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8. Lost or Damaged Shipments:
●    If your shipment is lost or arrives damaged, please contact us within 48 hours of delivery to initiate an investigation or claim.
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9. Need Help?
For any shipping-related questions or concerns, our customer support team is always here to help:
●    Email: silverbyanjjewels@gmail.com
●    Phone:  8433824979
●    Business Hours: Monday to Friday 9am to 6pm,
Thank you for choosing Anj Jewels. We are committed to delivering elegance and trust right to your doorstep.